Privacy Policy
Harley Street Consulting
www.harleystreetconsulting.com
Effective Date: 21 June 2026
1. Who We Are
Harley Street Consulting provides hypnotherapy, coaching, and wellness services to individuals seeking support in personal development and well-being. We are committed to protecting your privacy and handling your data with transparency, care, and responsibility. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 by ensuring personal data is up-to-date, securely stored and destroyed, not excessive, and protected from misuse, loss, and unauthorised access.
2. Your Privacy Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing or request data portability
- Withdraw consent at any time (where applicable)
- Request restriction of processing in case of disputes
- Lodge a complaint with the Information Commissioner’s Office (ICO)
- Where applicable, request data portability to another controller
3. What Information We Collect
We may collect and process the following types of personal information:
- Identity Data: Name, date of birth
- Contact Data: Email address, phone number, address
- Health & Lifestyle Data (only with explicit consent): Relevant information disclosed during therapy or coaching sessions
- Website Usage Data: IP address, browser type, cookies
- Location Data (where permitted by your device settings)
4. How We Collect Your Information
We collect personal data via:
- Website contact forms
- Booking systems and direct communication
- Intake forms and session notes
- Online questionnaires
- Website cookies, analytics tools, and mobile device services (if location is enabled)
5. How We Use Your Information
We use your data to:
- Deliver the services you have requested
- Contact you for service updates or feedback
- Maintain professional records and accounts
- Conduct anonymised supervision, research, or training (with your consent)
Client data will never be shared without your express consent, unless legally required or necessary to protect the safety of yourself or others.
6. Lawful Basis for Processing
We rely on the following lawful bases:
- Consent (especially for health data)
- Contract (for service delivery)
- Legal obligation (for professional recordkeeping)
- Legitimate interest (e.g., communication, analytics, service improvement)
7. Data Retention
We retain your data as follows:
- Client records: Minimum 7 years
- Enquiries: 12 months
- Mailing list: Until you opt out
8. Data Security
We implement technical and organisational measures to protect your data, including encryption, password protection, and limited access protocols.
9. Cookies and Website Technologies
We use cookies, pixels, web beacons, and other technologies to:
- Provide and personalise services
- Monitor site traffic and user behaviour
- Enable social media sharing features
- Improve marketing relevance
You can manage cookie settings through your browser. Disabling cookies may affect site functionality.
10. External Services and Social Media
Our site may link to third-party websites and include social media features. These may collect data such as your IP address and usage. Use of these features is governed by the respective platform’s privacy policies.
11. Sharing Your Information
Your data is only shared:
- With your consent (e.g., referrals)
- With legal authorities if required
- With trusted service providers under strict agreements (which may be based outside the UK)
Anonymised data may be used for research or supervision. You may opt out of this at any time.
12. Location and Analytics
We may use location services and analytics tools like Google Analytics to understand how users interact with our site. These tools may collect anonymised information and help improve services.
13. Children
14. Data Access and Contact
You may request access, updates, or deletion of your data by contacting us:
Address:
Harley Street Consulting,
96 Harley Street,
London, England,
W1G 7HY,
United Kingdom
Telephone: 0207 486 0506
Email: Info@harleystreetconsulting.com
Website: www.harleystreetconsulting.com
15. Complaints
If you believe your data is being mishandled, you may contact the Information Commissioner’s Office:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
https://ico.org.uk/concerns/handling/
16. Updates to This Policy
This policy may be updated periodically. The latest version will be available on our website, and significant changes will be communicated.